Privacy Policy

Effective Date: April 27, 2026

Website: https://gejanitorialsolutions.com/

Company: GE Janitorial Solutions

GE Janitorial Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our communications (including SMS/text messaging).

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you. This includes:

• Personal Identification Information: Name, email address, phone number, physical address, and billing information when you request a quote, book a service, or fill out a contact form.

• Service Information: Details regarding the janitorial or cleaning services requested for your property.

• Device and Network Data: IP address, browser type, operating system, and details about how you interact with our website.

2. How Data is Used

We use the information we collect for the following business purposes:

• To provide, operate, and maintain our janitorial services.

• To communicate with you regarding quotes, appointments, and service updates.

• To process payments and manage your account.

• To improve our website functionality and customer experience.

• To send administrative information, such as changes to our terms, conditions, and policies.

• To send promotional and marketing communications (only if you have explicitly opted in).

3. SMS Opt-In Details & Communications

If you provide your phone number and opt-in to receive text messages, we may use SMS to send you appointment reminders, service updates, and exclusive offers.

• How to Opt-In: Users can opt-in to receive SMS communications by explicitly checking a consent box on our web forms or by directly providing written consent.

• Opting Out: You can opt out of receiving SMS messages at any time. Simply reply "STOP" to any text message you receive from us. Upon receiving your "STOP" message, we will send one final confirmation text and then cease all future SMS messages unless you opt back in. You can also reply "HELP" for assistance.

• Message and Data Rates: Standard message and data rates may apply to all SMS communications.

4. CRITICAL: SMS Data Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use-case categories exclude text messaging originator opt-in data and consent; this information will strictly not be shared with any third parties. Your phone number and SMS consent will only be used by GE Janitorial Solutions to communicate with you directly.

(Note: We may share necessary information with subcontractors strictly for providing customer service or core business functions directly related to your requested services, but never for marketing).

5. Cookie & Tracking Information

We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information.

• Strictly Necessary Cookies: Essential for the website to function properly.

• Analytical/Performance Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).

• Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security Practices

We use administrative, technical, and physical security measures to help protect your personal information. This includes:

• Secure Socket Layer (SSL) encryption for data transmitted through our website.

• Restricted access to personal data, limited only to employees and authorized contractors who need the information to perform a specific job (e.g., billing or customer service).

• Regular monitoring of our systems for possible vulnerabilities and attacks. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Your User Rights

You have the right to control your personal data. At any time, you may exercise the following rights:

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Correction: Request that we update or correct any inaccurate or incomplete information.

• Right to Deletion (Right to be Forgotten): Request that we delete your personal information from our records, subject to certain legal exceptions (e.g., records required for tax or legal purposes).

• Right to Unsubscribe: You may unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of the email, and you may opt-out of SMS marketing by replying "STOP" to any text message.

8. Contact Us

If you have questions or comments about this Privacy Policy, your data, or if you wish to exercise your user rights, please contact us at:

GE Janitorial Solutions

401 N Michigan Ave Chicago, IL

Phone: (312) 889-3324

Website: https://web.gejanitorialsolutions.com/