Privacy Policy

Effective Date: March 20, 2026

GE Janitorial Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. What Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, physical address, and billing information when you request a quote, schedule a service, or fill out a contact form.

Usage Data: IP address, browser type, operating system, referring URLs, device information, and pages viewed, collected automatically as you navigate our site.

2. How We Use Your Data

We use the information we collect for the following business purposes:

• To provide, operate, and maintain our janitorial services.

• To communicate with you regarding appointments, service updates, and customer support.

• To process payments and manage billing.

• To send administrative information, such as changes to our terms, conditions, and policies.

• To utilize our Customer Relationship Management (CRM) platform, GoHighLevel (GHL), to manage our communications and marketing campaigns efficiently.

3. SMS Opt-In Details & A2P 10DLC Policy

To better serve our clients, we utilize GoHighLevel (GHL) to facilitate Application-to-Person (A2P) text messaging.

• Opt-In: By providing your phone number and expressly agreeing to receive text messages (e.g., via web forms, appointment bookings, or direct requests), you consent to receive SMS communications from GE Janitorial Solutions. Message frequency may vary. Message and data rates may apply.

• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message you receive from us.

• Help: Reply HELP to any of our messages for more information or customer support.

4. CRITICAL: SMS Data "No Sharing" Statement

Protecting your communication preferences is our priority. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other data sharing categories exclude text messaging originator opt-in data and consent; this SMS opt-in information will absolutely not be shared with, sold to, or rented to any third parties under any circumstances.

5. Cookies & Tracking Information

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

• Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

• We use these tools to understand user behavior, improve site functionality, and monitor aggregate usage metrics.

6. Data Security Practices

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your User Rights

You have the right to control your personal data. Depending on your location, your rights may include:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we update or correct any inaccurate information.

• Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions (such as mandatory record-keeping for tax or legal purposes).

• Right to Unsubscribe: You can opt out of our email marketing lists at any time by clicking the "Unsubscribe" link in our emails, and opt out of SMS by replying "STOP".

8. Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or our A2P SMS practices, please contact us at:

GE Janitorial Solutions

401 N Michigan Ave Chicago, IL

Phone: (312) 889-3324

Website: https://web.gejanitorialsolutions.com/